Frequently Asked Questions
Everything you need to know about your Skylabs experience
What is the standard shipping timeframe for electronic components?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on customs clearance.
Do my Skylabs products come with a warranty?
Yes, all hardware and electronic devices purchased through Skylabs include a standard 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item has been opened, it must be returned with all original packaging and accessories. A small restocking fee may apply to items that are not in 'like-new' condition.
How can I track the status of my tech delivery?
Once your order ships, you will receive an automated email containing a tracking number and a link to our logistics partner's portal for real-time updates.
Are the electronic parts sold on Skylabs authentic?
Absolutely. We source all our products directly from authorized distributors and original equipment manufacturers to ensure 100% authenticity and high performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.